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Reply to "NFL Ticket"

Called back in April to cancel the ticket as no longer really need since moving back from Virginia (can cross the border to the In laws and watch now).  Said they'd take care of it....well got my bill Monday and was charged. 

So I called Monday night, got a standard apology and asked why I no longer wanted it.  Told them that I no longer needed it, thinking okay here comes a deal potentially as they messed up with the extra charge on the bill.  NOPE, got offered free HBO, told them the only thing I'd accept was free Ticket.  Was told they couldn't do it. 

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